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All Types Of Ecommerce Business Models Explained

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Oliver -
Oliver is designer and UX by day, developer by night, and e-commerce CRO and product expert by passion. He talks about building Shopify stores, optimising product pages for conversion and crafting visually appearing ads.
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18 minutes

Are you ready to dive into the world of ecommerce business models? When you understand these models, you’ll be ready to thrive in the online marketplace.

But which model will make your business rise? I’ll explain every ecommerce business model with a real-world example to give you a clearer vision.

It doesn’t matter if you’re just starting out or looking to refine your strategy. Trust me, you’ll get valuable insights to transform your online journey. Let’s dive in!

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7 Types of Ecommerce Business Models

1. B2C (Business-to-Consumer)

B2C (Business-to-Consumer) is probably the first thing that comes to mind when you think of ecommerce business models. It’s the model where businesses sell directly to you, the end consumer. 

ecommerce business models

From my experience, earlier I was looking for a new pair of shoes and I hopped on Zappos website. 

So, let me show you how this process goes. You browse through the options and find the perfect pair. You choose your size and the color you like, and click on “Add to Bag.”

ecommerce business models

Then you go to “My Bag” and for insurance check if everything is alright. If it is, click on Proceed to Checkout to make the purchase.

zappos ecommerce business models

It’s all about creating a seamless, personalized shopping experience just for you. This business model is incredibly common because it focuses on you, the customer. 

Think of Amazon, Walmart, or even your favorite online boutique. They are all examples of B2C businesses. They make it easier to target our needs with customized marketing strategies.

But, like everything, B2C has its pros and cons. On the plus side, it’s customer-centric, which means businesses can tailor their strategies to meet our exact needs, leading to potentially higher sales. 

However, this focus also means there’s stiff competition. Standing out in a crowded market can be challenging, requiring constant innovation and sharp marketing tactics

2. B2B (Business-to-Business)

Let’s dive into another ecommerce business model that I’ve found intriguing, B2B (Business-to-Business). 

In essence, B2B ecommerce involves transactions where one business sells products or services to another business. It’s more complicated compared to selling directly to consumers, but when you master it, it can be rewarding.

Let me explain it clearer to you. Let’s say you own a small business that manufactures custom furniture. You need a bulk supply of high-quality wood to create your masterpieces. 

You remember the well-known B2B platform Alibaba and find a reliable supplier. From here, Alibaba connects you with a wood supplier that sells large quantities of materials specifically to other businesses.

alibaba ecommerce business models

One of the key features that stand out in this form of ecommerce is bulk ordering. Unlike B2C models, where purchases are often made in single units, B2B transactions typically involve large quantities. These can lead to better pricing and economies of scale. 

Additionally, businesses prefer enduring partnerships built on trust and reliability. In other words, to have long-term relationships.

Moreover, there is negotiation. It’s a critical element where terms, prices, and delivery schedules are discussed in detail to meet the specific requirements of both parties. 

Companies like Alibaba, ThomasNet, and Salesforce have mastered the e-business model that connects businesses worldwide. 

ecommerce business models

You can run into B2B pros and cons too. The pros are that when you deal in bulk orders, it can lead to profits and stable business relationships that provide consistent revenue streams. It also opens doors to international markets

However, the challenges shouldn’t be overlooked. B2B sales can be longer and more complicated. It requires substantial time and resources to nurture client relationships and close deals. Additionally, be aware of missteps; they might lead to losing a valuable client. 

3. C2C (Consumer-to-Consumer)

C2C (Consumer-to-Consumer) is all about the peer-to-peer connection and is one of the most dynamic types of ecommerce business models. This is where regular folks like you and me buy and sell directly to each other. Imagine it like a virtual garage sale but with a global audience. 

So, what exactly is C2C ecommerce? I’m sure you have some vintage lamp in your attic that’s been sitting for years. Instead of letting it collect dust, you can sell it on eBay.

You go on Sell and then click on List an Item to list your lamp for sale. Soon enough, someone will find your lamp and make the purchase. 

ebay ecommerce business models

eBay doesn’t own the lamps or even set the price. It’s all you! It just provides the marketplace for you and the buyer to connect. 

From my experience, C2C ecommerce is all about people helping people, whether it’s through selling items you no longer need or buying something unique you couldn’t find in a store. 

Marketplace platforms, user trust, and reliable payment systems are the cornerstones of this model. eBay, Craigslist, or Etsy act as the middlemen. They make sure that transactions go smoothly and that both parties are protected. 

etsy

Also, Facebook Marketplace is another great example for the C2C ecommerce business model.

facebook marketplace

As pros, it’s incredibly easy to start selling. You don’t need inventory or a storefront, just a product and a platform. Plus, the direct interaction between buyers and sellers can create a more personalized shopping experience. 

As cons, these transactions are between individuals, so trust can sometimes be an issue. That’s why platforms put a lot of emphasis on reviews, ratings, and secure payment systems to help build confidence between users. 

4. C2B (Consumer-to-Business)

When you already explore the different ecommerce business models, one that often surprises people is C2B (Consumer-to-Business). Here consumers offer products, services, or even influence to businesses. 

I personally for my marketing campaigns, brochures, and websites, I am looking for photos on Shutterstock. There are some talented photographers, instead of selling their prints to individual customers, they upload them on Shutterstock, and it’s a lot easier. And, me and businesses like me, make a purchase on their images. 

Here you can browse whatever you want and need, and in what form you want. 

shutterstock c2b ecommerce business models

Whether you’re a freelancer on Upwork, a designer on Fiverr, or a photographer on Shutterstock, you’re a participant in a C2B ecommerce model.

Let’s dive into the key features of C2B. There are reverse auctions where businesses bid for the services of consumers. Then is service provision through platforms that connect you with companies. And even influence marketing, where you use your social media reach to promote your brands. 

The pros of the C2B business model are that it opens up a world of opportunities to earn money and grow your brand. And it’s flexible too! You can work on your own terms.

However, the cons are that it can be competitive, and sometimes, it might be a challenge to secure steady work. 

5. D2C (Direct-to-Consumer)

D2C (Direct-to-Consumer) is all about cutting out the middlemen. No need of retailers, no wholesalers, just direct connection between you and your customers.

With this model, you have complete control over your products, prices, and customer relationships.

d2c ecommerce business models

For example, if you own a skincare brand like Glossier, you may decide to sell directly through your website instead of through traditional retail channels. 

glossier ecommerce business models

Customers come to your site, choose something from your offerings, and make the orders that go directly to you. There’s no one else, which means you have full control over your brand’s image, the way you present your product, and how your customers will experience your service.  

Also, the best ecommerce examples are D2C brands like Warby Parker for glasses or Casper that is for mattresses. They all have built their brands by selling directly to their customers, not just products but experiences. 

For me, this type of ecommerce business model is more intimate and personal, which allows me to build stronger and more loyal relationships. 

This model has a strong focus on branding. Moreover, you are able to directly manage customer relationships. And also to take advantage of bypassing intermediaries who might take a cut of your profits. 

When you’re in charge, you can innovate faster or respond more directly to customer feedback.

However, on the bright side, you’re in complete control. This means you can offer a unique, consistent brand experience. 

But this also means you’re responsible for everything, from marketing to logistics to customer service. There is no one to lean on for support, so the pressure is all yours. 

But, when you succeed, the success is all yours!

6. B2B2C (Business-to-Business-to-Consumer)

You have come to the most complicated ecommerce business model of all, B2B2C (Business-to-Business-to-Consumer). It has the strength of both B2B and B2C. 

How? It creates a chain that connects a business with end consumers through an intermediary business.

For instance, you have a favorite bread bakery, right? Be sure that a lot more people like that bread, too. So, the bakery creates a large grocery chain with stores that buy their bread and then sell it to the end consumers. 

It’s a smart way to expand your market without opening more stores or managing direct consumer sales yourself. 

Moreover, this model also has a strong dynamic, where both businesses need to work closely to ensure that the process from production to consumer purchase goes well.  

So, integrating the value chain in every part of the journey, from the bakery to the grocery shelves, enhances the customer experience, and the bakery can focus more on doing its best. 

In the ecommerce world, Instacart is a store that delivers products directly from grocery stores to consumers. 

instacart ecommerce business models

Amazon’s partnership with third-party sellers is another, in which Amazon acts as the intermediary allowing smaller businesses to reach millions of customers through its platform. 

B2B2C is like the best of both worlds: the efficiency and scale of B2B, which comes from tapping into an established partner’s infrastructure and customer base, and the personal touch of B2C

But they have their worst worlds, too. It requires careful coordination and trust between the businesses. Success depends on both! On the one business’s effort and the other one how well it will represent and sell the product. 

7. B2G (Business-to-Government)

Business to Government (B2G) ecommerce is like a company selling directly to government agencies online.

 Imagine you’re a tech company that builds advanced security software. Instead of selling to everyday consumers, you pitch your software to the government to protect their data and systems. 

You’d use specialized platforms to submit your bids and proposals, often facing a longer process because governments must ensure they get the best deal with public money.

For example, let’s assume you are a software developer. You have developed an application specifically designed for government use. It might improve data security or streamline administrative processes. 

You notice that a government agency seeks proposals for a solution that matches with your software. You enter the bidding process and compete against other businesses. After careful review from the government, you win the contract! From now on you’re not just selling the software, you’re partnering with the government! 

Therefore, government contracts can be massive, both in terms of scope and financial value. That’s why the aspect of scale and impact of the projects is involved. 

Make compliance, detail the documentation, and ensure you can meet the standards set by the government. 

For instance, IBM, Oracle, and Boeing are masters at this. Their success lies in managing the complex relationships and requirements that come with contracts. 

ibm ecommerce business models

Let’s discuss the pros and cons now. The pros are that governments are reliable clients, and their contracts can lead to long-term stability.

However, the cons are that the bidding process can be highly competitive and time-consuming. If you fail, you might have serious consequences.

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Other Ecommerce Models

1. Subscription-Based Ecommerce

Subscription-based ecommerce is where both sides get benefits. Customers get convenience, and businesses secure loyalty. 

Think about something as simple as shaving. Dollar Shave Club helps you avoid running to the store every time you need new razors. With a subscription, you receive fresh supplies delivered to your doorstep every month.

dollarshave club ecommerce business models

Same as Netflix! Do you have that strange feeling when you switch to another service and break a habit from your daily routine?  

netflix subscription model ecommerce business models

Also, the Shopify business model is a choice to set up subscriptions services. With its seamless integration and tools it helps businesses manage everything from product offerings to customer retention strategies. 

But, if businesses stale their services or the products are no longer what they were expected, the subscription can easily go out. 

And, when it’s done all how it needs to be done, it’s a win-win for both!

2. White Label and Private Label

With White Label and Private Label strategies you get the quality of established products and create your own brand on it.

Let’s go back to skincare! Don’t waste time and money on developing new products from scratch. You find some products that are ready to go from some manufacturer. 

How to make it your brand? You rebrand them under your label, give them a new name, new look, and target your audience. 

So, you take something ordinary and make it into something exclusive with your brand’s identity. 

Like Brandless and Trader Joe’s are doing, they take products made by other companies and put their own brand on them. 

private label

You control! You decide how the product looks, how it’s marketed, and how it’s positioned in the market. 

And, you make your success! It depends on how well you will change them through branding, marketing, and customer engagement. 

Build a story and convince them that your version of this product is the one they need.

3. Dropshipping

Dropshipping is the lowest headache for managing inventory or worrying about shipping logistics. 

For instance, you have an online store that sells phone accessories. But this ecommerce business model, you don’t have to stock up with cases, chargers, or screen protectors. 

Here, you partner with the suppliers, and they take care of the rest. You just make the orders on your site. 

This allows you to focus more on marketing and customer service rather than storage space and packaging. 

Dropshipping.com offers a treasure of resources, from blog articles to tools that help you find reliable suppliers and manage orders efficiently. It’s a guide that walks you through the process. 

dropshipping.com home page

Whether you use the Shopify business model or another platform, Dropshipping.com has the insights and tools to help you streamline your operations and avoid common pitfalls. 

shopify

Moreover, SaleHoo and AutoDS are also great examples in the dropshipping world. They offer everything from supplier directories to order management systems. 

autods

I personally love it because it has a low-risk nature. What does it mean? It’s perfect for beginners. You don’t need to invest so much and that means less financial risk. 

But, you still have to be aware which suppliers you are choosing. Choose the safe ones! 

4. Print On Demand

Print on Demand is an ecommerce business model for artists and designers. 

You just do you! Do your design, and don’t stress about the hundred t-shirts, cups, to deliver. You don’t need them. Sell only your print on demand design.

Don’t worry about the sizes and colors. That will handle platforms like Printful and Teespring. So, you can sit back and watch your designs come to life with each sale. 

Here, I’ll guide you through using Printful a little. You can customize your choices, including where you want it to be placed, what color you want, and what size.

ecommerce business models printful print on demand

What I find most exciting about this e-business model is how it allows you to sell custom products. You don’t have to be just an artist or designer just to have a clever idea, and you can launch your ecommerce store with minimal upfront investment. 

Therefore, you don’t need to commit to large production runs or worry about unsold stock. Every product that you make is made for order. So, you pay only for what you sell. 

Choosing the Right Ecommerce Business Model

Choosing the right ecommerce business model can feel a bit exhausting. Your chosen model will follow you, so it’s worth taking time to find the best fit. 

Who are you trying to reach? Different types of ecommerce business models are for different customers. Your target market will guide all your decisions and will keep you on the right path. 

Next, go for your product type. The type of product will influence your choice of ecommerce business model. 

Don’t forget about scalability. Some types of ecommerce are easier to scale than others. Resources are a big deal too, both financial and human. 

I recommend you to do a SWOT analysis. Consider your strengths, weaknesses, opportunities. You can combine this with some market research to understand where you are. 

So, what are your business goals? Are you looking for quick or long hauls? They should align with the e-business models you consider. 

The start is as simple as setting up a basic online store. I recommend starting small to see what works, and please don’t be afraid to pivot if things aren’t going well

Top 5 Ecommerce Business Websites in 2024

1. Shopify

shopify

Shopify is a comprehensive ecommerce platform that allows you to build, customize, and manage your online store with ease. 

Moreover, it offers a wide range of tools for product management, payment processing, and marketing. 

So, all of this is designed to support various ecommerce business models like dropshipping, B2C, and subscription-based ecommerce. 

2. BigCommerce

bigcommerce

BigCommerce is a robust ecommerce platform for businesses looking to scale. 

Therefore, it offers advanced features for managing products, payments, and marketing, which helps you grow whether you’re just starting out or expanding. 

Also, supports ecommerce business models such as B2B, B2C, and D2C

3. WooCommerce

woocommerce

WooCommerce is a customizable, open-source for WordPress that transforms your website into a fully functional online store. 

Thus, it supports B2C, B2B, and subscription-based services. It offers them extensive flexibility with numerous extensions and integrations.

4. Magento

magento

Magento is a powerful ecommerce platform designed for businesses to seek high to customize their online store. 

Therefore, it offers advanced features, scalability, and third-party integrations, to ecommerce business models like B2C and B2B.

To manage complicated operations, businesses can use Magento to require a flexible ecommerce solution. 

5. Squarespace

squarespace

Squarespace is an all-in-one website and e-commerce platform that allows users to create visuals for online stores. 

Moreover, B2C and subscription-based services offer design templates, marketing tools, and product management. 

So, creators and small businesses can stylishly create their online presence with this app. 

Top 5 Ecommerce Online Stores in 2024

1. Gymshark

gymshark

Gymshark is a go-to brand for modern fitness culture. It offers products designed to enhance athletic performance and comfort, both casual fitness enthusiasts and serious athletes. 

Moreover, this popularity has come with its strong focus on quality, innovation, and approach to community. 

2. Toyshades

Toyshades is a trendy eyewear brand that offers stylish, affordable sunglasses and prescription glasses. 

Toyshades is a trendy eyewear brand that offers stylish, affordable sunglasses and prescription glasses

Known for its high-quality craftsmanship, Toyshades provides a lot of eyewear options that blend fashion with functionality. 

Thus, it focuses on delivering unique, trending styles to fashion consumers. 

3. Wolf Circus

Wolf Circus is a Vancouver-based jewelry brand that makes minimalist and timeless jewelry designed for everyday wear. 

Wolf Circus is a Vancouver-based jewelry brand that makes minimalist and timeless jewelry designed for everyday wear. 

So, it offers handcrafted pieces made from recycled metals. The brand wants to create modern, wearable art that’s stylish and sustainable. 

4. Quadlock

Quadlock is a leading brand whose mechanism ensures that your device stays firmly in place. This makes it a top choice for active individuals seeking reliable smartphone mounts. 

Quadlock is a leading brand whose mechanism ensures that your device stays firmly in place. This makes it a top choice for active individuals seeking reliable smartphone mounts. 

Therefore, it’s known for its secure and versatile mounts and offers products for cyclingrunningdriving, and motorcycling. 

5. Allbirds

Allbirds is a footwear and apparel brand that makes its comfortable shoes with eco-friendly materials, like merino wool and eucalyptus. 

Allbirds is a footwear and apparel brand that makes its comfortable shoes with eco-friendly materials, like merino wool and eucalyptus. 

Also, is a minimalist design brand that prioritizes both style and sustainability. 

Therefore, it is celebrated for its commitment to reducing environmental impact, which proves high quality.

Conclusion

To sum it all up, I recommend you learn the differences between the ecommerce business models if you plan to start your online business. 

It doesn’t matter if you are leading towards dropshipping for its low-risk entry, or B2B for large scale, or subscription-based models for consistent revenue. Every model can offer you advantages and challenges

Before you make a decision, it’s important to consider your target audience, your product type, and your long-term goals

Remember, when you choose the right model, you have just begun the journey. You still have to learn and experience these types of e-business models. 

Start today with your exploring, researching, to stay ahead in the world of ecommerce.

About the Author

Profile picture of Oliver Gorgiev
Oliver Gorgiev Gorgiev
Oliver is designer and UX by day, developer by night, and e-commerce CRO and product expert by passion. He talks about building Shopify stores, optimising product pages for conversion and crafting visually appearing ads.
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